Valéry Gijsemberg brings over a decade of invaluable expertise in luxury and hospitality to every endeavor. With a career spanning renowned establishments like Leading Hotels of the World and LVMH, Valéry's journey culminated in a pivotal role at The Bicester Collection six years ago. Currently, Valéry oversees PR, including press relations and celebrity relations, as well as Clienteling, specifically VIC Relations, for Maasmechelen Village, within The Bicester Collection. Known for an unwavering dedication to detail and sophistication, Valéry advocates for the essence of luxury in every interaction.

Breakout Session: "Clienteling & the Art of Luxury Experience" Luxury today is defined by personalization and emotional connection. In this session, we’ll explore how clienteling transforms individual interactions into lasting relationships—through intuition, data, and service that feels both seamless and personal. Discover how to elevate every touchpoint into a true luxury moment.